FAQ
Disclaimer
The KayCee V Collection LLC is not responsible for any allergic reactions or skin irritations. All ingredients used are natural and USDA Certified Organic. Pigments used are all FDA Approved.
Processing & Shipping
Orders placed between 8am-5pm Monday-Friday will take 48 hours to process. Orders placed after 5pm Monday-Friday will be processed within 72 hours. All orders placed Saturday and/or Sunday will be processed on the following Tuesday. Please allow an additional 3-5 Business Days if shipping is required. Pick Up is also available Monday-Saturday from 10am-6pm. If (Mutual Location)
IMPORTANT MESSAGE
KcV's Pick Up Option is NO LONGER AVAILABLE.
Emails
Please allow 1-2 business days during the week for email responses.
Refund & Exchange Policy
We are committed to providing quality products to our customers. While we hope that you are always satisfied with your purchase from The KayCee V Collection LLC, we realize that there are times that you may want to return a product. Unfortunately, we have a No Refund Policy, however, we will exchange up to 1 item if you aren't satisfied with your order.
Cancellations
Once an order is placed with The KayCee V Collection LLC, it CANNOT be canceled.
Custom Made Orders
Please allow 5-7 business days for your custom order to be processed and shipped.